FAQS

 

What is IPPINKA?

IPPINKA is about functional and well-made products. We make sure you will not regret the products you buy by carefully selecting what comes on our store.

Read Our Ethos to learn more.

 

Do I have to create an account to shop?

Yes, you will need to create an account to shop at IPPINKA.

 

What currency are the prices in?

All prices are listed in USD.

 

I’ve bought. When will I receive my product?

Your order will typically ship within 2 – 6 business days after product ends. Shipping time can be 3 – 6 business days, depending on your location.

 

I’d like to learn more about free shipping.

If your cart (before taxes) is $49 or more, your order qualifies for free shipping to a single address in the contiguous United States.

 

Where do you ship to?

Based on your feedback, we now support international orders directly through the online checkout! Please see International Orders to learn more.

 

Do you accept returns or exchanges?

Yes! We have a 30 day, no questions asked Return Policy. In addition, we accept exchanges if the product arrives to you damaged.

 

What about product warranties?

Some products come with product warranty offered by the distributor and/or manufacturer. Unless otherwise noted, IPPINKA does not handle product warranty claims.

 

I need help! What should I do?

If you have any questions, we’d love to help you! The best way to reach us is via email at: cs[at]ippinka.com